Online Job Search, Employment, Recruitment, Job Availability - Department of Health, Western Australia

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Frequently Asked Questions

1. Does this site display jobs for the Federal Government or other State Governments?

2. How can I receive regular notification of jobs that may be of interest to me?

3. What is a Position Number? How do I get one?

4. What if I require further information relating to an advertised position advertised?

5. How can I view only those jobs that have been posted since last I checked the listings?

6. How do I change my details on the job board

7. I have forgotten my password, how do I get a new one or how can I find out what my old one was?

8. How do I remove myself from the e-mail list?

9. Whenever I do a search or attempt to register I get a 'Page Not Found' error.

10. After I go into a job to see the duties and key selection criteria, I press 'Back' to continue the search. I then get a message saying 'Warning Page has Expired'. I then have to begin the search again from jobs 1 - 10. At this stage I may be at jobs 51 - 60 so I have the inconvenience of having to start again from the beginning.

11. How do I enter Entry Level Recruitment pools?

12. What if I am having difficulties accessing this web site and require technical support?

13. How do I attach my CV, selection criteria etc to my application?

1.	Q. Does this site display jobs for the Federal Government or other State Governments?
	A. This site only displays jobs for the Department of Health. Please visit the respective website for the Government body that you are interested in.

2.	Q. How can I receive regular notification of jobs that may be of interest to me?
	A. Click on the vertical menu item 'Email me Jobs' and follow the instructions. You will be able to set up an email alert for jobs matching your search criteria. If you are already logged in, select "My Details" from the vertical menu and click on the "My Search profile at the top. Select your search criteria and make sure "Email me Jobs" is set to yes, then click "Save".

3.	Q. What is a Position Number? How do I get one?
	A. The job or vacancy Position Number is an internal reference number for the public sector organisation advertising the vacancy. Each position generally has its own unique reference number. The reference number is shown in the position details. On the front page of the Job Search enter the keyword/s of the job title this will provide all jobs with those keywords and the position number.

4.	Q. What if I require further information relating to an advertised position advertised?
	A. If you require further information regarding any position listed on the job board, you need to contact the person advertising the vacancy in accordance with the instructions in the advertisement (under For Further Job Related Information). Instructions for applications or contact details for enquiries are listed in each advertisement. The "Helpdesk" does not have information regarding advertised positions.

5.	Q. How can I view only those jobs that have been posted since last I checked the listings?
	A. This site is a live real time site. Jobs are loaded daily and removed according to the closing date of vacancies. The job search function allows you to select vacancies based on last day, last 2 days, last week, last 2 weeks and last month. Also, if you are using one of the most up to date browsers, your browser highlights vacancies that you have previously viewed. Any vacancy not highlighted has not been viewed and is likely to have been loaded since your last visit.

6.	Q. How do I change my details on the job board
	A. You may change your personal details at any time by: NOTE: this only changes the information in your Profile, it does NOT update the information for any positions that you have applied for even if the position has not closed. Click 'Login' and enter your e-mail address. Enter your password. If you can't remember it, click 'Forgotten your password?' and follow the prompts. A new password will be emailed to you. Then go back to step one. When you are logged in, click 'My Details' option on the vertical menu. Amend your personal details as necessary. Click "Save".

7.	Q. I have forgotten my password, how do I get a new one or how can I find out what my old one was?
	A. As your password is encrypted, we have no way of accessing it to provide you with the details. You will need to generate a new password. Click 'Login' then 'Forgotten your password?' and enter your email address. We will then email you a new password. Use this new password to log in: Click 'Login' and enter your e-mail address. Enter the new password sent to you. When you are logged in, click 'My Details' option on the vertical menu. Click the button 'Change My Password'. Change your password to one of your choice. Your password must be at least 8 characters long and contain one numeric. Click "Save". Please remember e-mail and Password are case sensitive. You must enter them exactly the same each time.

8.	Q. How do I remove myself from the e-mail list?
	A. To remove yourself from the email, just follow the instructions below: Click 'Login' and enter your e-mail address. Enter your password. If you can't remember it, click 'Forgotten your password?' and follow the prompts. A new password will be emailed. Then go back to step one. When you are logged in, click 'My Details' on the vertical menu. Click the button 'My Search Profile'. Scroll to the bottom of the page and change the 'Email me Jobs' drop-down to 'No'. Click "Save". You will not receive any more e-mails from this account. Your search profile can still be used to display any jobs that match your criteria in your My Jobs list.

9.	Q. Whenever I do a search or attempt to register I get a 'Page Not Found' error.
	A. This is an unusual problem and should not happen regularly. It could be that you are using a non-compatible browser. The minimum requirements are Microsoft Internet Explorer IE4+ browsers or Netscape 4.08+ browsers. If your browser does not meet the minimum requirements please update. An alternative is that the time lag from your request to response from the database 'times out' on your browser. Try logging on with a faster Internet connection, or accessing the site in non-peak Internet times. Let us know if the problem continues and we will investigate in greater depth.

10.	Q. After I go into a job to see the duties and key selection criteria, I press 'Back' to continue the search. I then get a message saying 'Warning Page has Expired'. I then have to begin the search again from jobs 1 - 10. At this stage I may be at jobs 51 - 60 so I have the inconvenience of having to start again from the beginning.
	A. All searches are conducted through a database. The 'Warning - Page has Expired' message appears because you have used the 'Back' button on your web browser. Do not use this button to return to the list. You will find that the job advertisement has a back button at the top and bottom of the page. Use one of these buttons to return to your list.

11.	Q. How do I enter Entry Level Recruitment pools?
	A. If you are interested in an Entry Level position with the Western Australian Government, please follow one of the following links on the jobs.wa.gov.au home page: Entry Level Clerical Traineeships for Under 25's Graduate Opportunities Many government agencies provide details on their own web sites. Please visit the Agency's web site directly or follow the 'WA.GOV.AU' link on the jobs.wa.gov.au home page. The "Helpdesk" does not have information regarding Agency positions nor can the 'Helpdesk' receive job applications.

12.	Q. What if I am having difficulties accessing this web site and require technical support?
	A. If you require technical assistance to access of this web site, please click here and follow the prompts. The "Helpdesk" does not have information regarding Agency positions and therefore cannot provide assistance with details of either advertised vacancies or Agencies.

13.	Q. How do I attach my CV, selection criteria etc to my application?
	A. When requested to attach these documents Click the Browse button. This will open a window with the browser in your computer. Choose the appropriate drive and double click on your attachment.. This will attach the document to your application. You will need to do this for each document you want to attach.